Rayat Email Configuration for Android Devices

Category: Knowledgebase

Congratulations, your account on Rayat 365 Cloud Services (R3CS) is activated You may use (http://online.rayat.com) to access the web interface Your Android device is ActiveSync client, or some tim...

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Remote Support

Category: Knowledgebase

When a remote access is required by support team member, the user may use one of the following methods: 1. Start Skype for Business (Lync client) Then start a chat with support agent, and present desk...

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Notes to Users Newly Migrated to Office 365

Category: Knowledgebase

Congratulations that your account has been moved to Rayat 365 Cloud Services (R3CS), we hope you will enjoy the major changes. If you're reading this, it basiclaly means your old account is no ...

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Reset Password

Category: Knowledgebase

When user lost/forgot the account password, a new ticket must opened with following rules: Open a ticket with the name of the user While opening the ticket, make sure to use different email (like gmai...

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Having Remote Support Through TeamViewer

Category: Knowledgebase

Sometimes, you may need a remote support from Rayat technical team. You can either download manually version 10 of Teamviewer (http://download.teamviewer.com/download/version_10x/TeamViewer_Setup.exe...

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Manual Users Mailbox to Office365

Category: Knowledgebase

How to start create and migrate a new user mailbox on AD to Office365   Create a new user on AD server or if already exist start from step (2). Create a new mailbox on Exchange mail server (...

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